Utility Providers in Plano, TX

Top 49 Electric Providers in Plano

Top 2 Natural Gas Providers in Plano

Top 8 Internet Providers in Plano

*Not all internet providers and speeds available in all areas. **2 Gbps speed available in select markets.

Solar Providers in Plano

Water & Sewage Providers in Plano

Top 4 Trash and Recycling Providers in Plano

Utilities Summary for Plano, TX

Electric Companies:	49
Natural Gas Companies:	2
Water & Sewage Providers:	1
Garbage, Trash & Recycling Providers:	4
Municipal Electricity:	No

Ultimate Plano Utility Guide 2026: Setup, Rates, and Expert Moving Tips

Moving to Plano, Texas, offers access to top-tier schools, beautiful parks, and a thriving job market. However, setting up utilities in the “City of Excellence” can be complex due to a unique dual-infrastructure grid and strict municipal timelines.

This guide provides everything you need to navigate the Plano utility landscape, from choosing the right electricity provider to taking advantage of local water rebates.

The Plano Electricity Grid: Oncor vs. CoServ

The most critical step in your move is identifying which “grid” your home sits on. Plano is geographically divided between two different utility models.

• Oncor Electric Delivery (Deregulated): Services central, eastern, and southern Plano. In these areas, you have the “Power to Choose” your retail electric provider (REP).
• CoServ Electric (Cooperative): Services far north and far west Plano neighborhoods. If you live here, you do not shop for rates; you apply for membership in the CoServ cooperative, which acts as your sole provider .

Top 5 Electric Suppliers in Plano, TX (2026 Rankings)

The retail electricity market in Plano, Texas, is highly competitive, served primarily by the Oncor transmission area. This environment allows residents to choose from over 40 distinct providers. To simplify this choice, we have evaluated the top electric suppliers based on a strict methodology prioritizing price, reliability, and consumer sentiment.   

#1 Gexa Energy – 4.8 / 5.0

Best Overall Value & Sustainability

Gexa Energy has been a staple of the Texas deregulated market since 2002 and is currently a subsidiary of NextEra Energy, the world’s largest producer of wind and solar power. Gexa distinguishes itself by providing 100% renewable energy as a standard feature on all residential plans without charging a green premium. They are a “large cap” retailer that competes aggressively on price, offering the stability of a major corporation with the pricing of a value brand.   

Why They Rank Here: Gexa earns the #1 spot due to its exceptional performance in the Price & Value (35%) category, currently offering fixed rates as low as 9.4¢ per kWh in Plano. They also maintain a strong Reliability & Complaints (20%) score with a 4-star rating on the Public Utility Commission of Texas (PUCT) scorecard. The combination of 100% green energy and a 60-day satisfaction guarantee gives them high marks for Plan Breadth and Trust Signals.   

What Plano Residents Say: Residents in Plano frequently praise Gexa for the consistency of their billing and the ease of their digital enrollment process. While some users on local community boards have noted longer wait times for phone support during peak summer months, the general consensus is that their online account management tools are highly effective for managing usage.   

Best For: Residents seeking the best balance of low fixed rates, 100% renewable energy, and the financial security of an established, top-tier provider.   

#2 Chariot Energy – 4.6 / 5.0

Best for Solar & Eco-Innovation

Chariot Energy is a Houston-based provider unique for its vertical integration; their parent company owns and operates large-scale solar farms across Texas. This allows them to offer 100% solar energy sourced directly from the Texas sun. They have quickly gained recognition in the industry, including being named the “2024 Retail Electricity Provider of the Year.”   

Why They Rank Here: Chariot ranks highly due to having some of the lowest raw energy rates in the Plano market (starting at 8.7¢ per kWh) and an A+ rating from the Better Business Bureau (Independent Trust Signals). They excel in Fees & Fine Print (15%) by avoiding many of the complex tiered-usage “gimmicks” found in other low-cost plans. Their leadership in solar buyback programs also provides high value for Plan Breadth.   

What Plano Residents Say: People in Plano often highlight Chariot’s weekly usage reports, which provide granular data that helps them adjust their consumption habits to save money. Sentiment among Plano’s eco-conscious homeowners is particularly strong, with many citing the company’s commitment to solar infrastructure as a deciding factor.   

Best For: Homeowners with solar panels or environmentally-focused residents who want simple, transparent pricing for 100% solar power.   

#3 TXU Energy – 4.4 / 5.0

Best for Reliability & Brand Trust

TXU Energy is the oldest and most recognizable electricity brand in Texas, with a history spanning over 140 years. As a premium provider, they focus on high-touch customer service and innovative, specialized plan types like their “Free Nights & Solar Days” and “Season Pass” offerings.   

Why They Rank Here: While TXU typically has higher raw rates (around 14.5¢ per kWh), they dominate the Reliability & Complaints (20%) and Trust Signals (10%) categories. They consistently maintain a perfect 5/5 star rating on the PUCT complaint scorecard, with one of the lowest complaint rates per 10,000 customers in the state. Their 60-day satisfaction guarantee and 24/7 support are industry-leading features.   

What Plano Residents Say: In Plano, TXU is often referred to as the “safe” and “dependable” choice, especially for newcomers to Texas. Long-time residents frequently mention the reliability of their mobile app and the ease of setting up same-day service, which is a major convenience for those moving within the city.   

Best For: Households that prioritize 24/7 customer support, billing accuracy, and long-term brand stability over having the absolute lowest price.   

#4 Rhythm Energy – 4.2 / 5.0

Best for Tech & Billing Flexibility

Rhythm Energy is a technology-driven provider that has disrupted the market with a digital-first approach. They are known for transparency and were the first in Texas to allow customers to choose their own bill due date to match their personal budgeting cycles.   

Why They Rank Here: Rhythm scores perfectly in Plan Breadth (10%) and Fees & Fine Print (15%) due to their “no-gimmick” fixed-rate plans and lack of hidden fees. They also offer a 30-day “Test Drive” that allows customers to switch away penalty-free if they aren’t satisfied, which bolsters their Trust Signals. Their rates are competitive for mid-tier providers, starting around 9.1¢ per kWh for 18-month terms.   

What Plano Residents Say: Tech-savvy Plano professionals often praise Rhythm for its modern app and the “pick your due date” feature, which is highly popular for aligning bills with salary schedules. While some have noted their PUCT scorecard is currently at 2 stars due to rapid growth, their Google rating remains high at 4.7 stars.   

Best For: Professionals and tech-savvy homeowners looking for a modern, flexible, and 100% green energy provider with industry-setting digital tools.   

#5 4Change Energy – 4.1 / 5.0

Best for High-Usage Homes

4Change Energy was founded on the principle of social impact, donating 4% of its annual profits to Texas-based charities like Feeding Texas and the American Cancer Society. They are backed by Vistra Energy (the parent company of TXU), giving them significant operational scale and financial stability.   

Why They Rank Here: They excel in Price & Value (35%) for high-usage households by offering substantial bill credits (up to $125) once usage thresholds are met. This results in “all-in” rates as low as 8.8¢ per kWh for Plano homes. They benefit from high Trust Signals due to their corporate parentage, though they require auto-pay and have stricter credit requirements.   

What Plano Residents Say: Families in larger Plano suburban homes often recommend 4Change as the most cost-effective option for cooling large spaces during the summer. Community feedback often highlights the “feel-good” aspect of their charitable donations, though residents caution others to carefully read the Electricity Facts Label (EFL) to ensure they hit the required usage for the bill credits.   

Best For: Families in larger homes with high monthly consumption who want to maximize savings while supporting local charitable causes.   

Why Trust These Rankings?

The integrity of this evaluation is maintained through an unwavering commitment to data-driven analysis and consumer transparency. Unlike many comparison websites that prioritize providers based on affiliate commissions, these rankings are derived from the objective application of our Methodology for Ranking Electric Providers. This scoring system weights six critical factors, Price, Fees, Reliability, Plan Breadth, Trust Signals, and Customer Sentiment, to ensure every provider is judged on a level playing field.   

Data is sourced directly from the Public Utility Commission of Texas (PUCT), independent consumer protection agencies, and real-time market aggregators to provide an accurate reflection of value and performance in Plano.

Selection Strategy: Shopping for Electricity in Oncor Areas

If you are in an Oncor area, the Texas market is famous for “gimmick” plans that look cheap but hide high fees. Follow this protocol to find the best deal:

• Avoid “Time of Use” (TOU) Plans: Unless you can strictly avoid using power between 6 PM and 10 PM, these plans (like “Free Nights”) often result in much higher bills.
• Check the EFL: Always download the Electricity Facts Label (EFL). Look for the fixed Oncor TDU charges, which include a $4.23 monthly fee plus a per-kWh usage charge.
• Time Your Renewal: Late fall and early winter (December–February) are historically the cheapest times to lock in a 12- or 24-month contract. Avoid renewing in the summer when demand and rates spike. Learn more about the Best Time to Shop for an Electric Provider.
• Consider Automation: For a $10 monthly fee, services like Energy Ogre will automatically shop and switch your provider for you to ensure you’re always on the lowest rate.

Municipal Utilities: Water, Sewer, and Trash

The City of Plano handles water, sewer, and waste services directly. Unlike electricity, there is no choice in providers, but there are strict rules for activation.

Activation Requirements

You must apply for service within 10 business days of your move-in date. The city requires:

• A government-issued ID and proof of residency (signed lease or closing disclosure).
• A one-time service fee and deposit, which will appear on your first bill .
• Safety Warning: All faucets must be in the “off” position during activation. If the city detects water flow, they will not connect the service to prevent flooding, and you will be charged a rescheduling fee .

2026 Residential Rates

As part of the 2025–26 budget, residents should expect the following tiered rates:

• Water Base Rate: Includes the first 1,000 gallons for approximately $28.89.
• Consumption: Tiered rates start at $4.19 per 1,000 gallons (up from $3.85 in previous years).
• Standard Trash (95-gal): $25.60 per month.
• Small Trash (68-gal): $18.32 per month .

Understanding the WQA (Sewer Charges): Your sewer bill is calculated using your “Winter Quarter Average” (usage in Dec, Jan, and Feb). This ignores your summer lawn watering to save you money . New residents are charged a “City Average” until their first winter cycle is complete.

Internet and Connectivity

Plano is one of the most fiber-rich cities in the US. You generally have three high-speed choices:

• Frontier Fiber: Offers the fastest speeds in the city, reaching up to 7 Gbps symmetrical. Coverage is nearly city-wide (approx. 98%).
• AT&T Fiber: Available in approximately 84% of Plano with speeds up to 5 Gbps.
• Spectrum: A reliable cable alternative covering nearly 97% of the city with speeds up to 2 Gbps.

Natural Gas: Atmos vs. CoServ

Natural gas service follows the same geographic split as electricity.

• Atmos Energy: Serves the majority of Plano. Setting up an account usually requires a soft credit check via your SSN to avoid a deposit.
• CoServ Gas: Serves far north and west Plano. This is often integrated with your electric bill if you are in their territory.

Saving Money: Local Rebates and Incentives

Plano offers some of the best conservation incentives in North Texas. Don’t leave this money on the table:

• High-Efficiency Toilets: Homes built in 1994 or earlier can get up to $100 back for replacing old toilets with WaterSense models.
• Smart Thermostats: Atmos Energy offers a $75 rebate for ENERGY STAR-rated smart thermostats. Retailers like Rhythm Energy also offer plans that include a free thermostat and $10–$15 monthly bill credits for participating in grid stability programs.
• Rain/Freeze Sensors: Get up to $75 in credits for installing sensors that prevent your irrigation system from running during rain or freezes.

Pro Tips for the Plano Mover

• Bulky Trash Days: Each neighborhood has a monthly day for large item pickup (couches, mattresses). Items can be placed curbside up to 5 days before the date .
• Free DIY Disposal: Plano residents get two free drop-offs per month at NTMWD transfer stations. You must bring a current utility bill and a matching driver’s license.
• The “Hail Shelter”: North Texas is prone to severe hail. When choosing a home, prioritize a garage or find a nearby “hail shelter” (like a parking garage) to protect your vehicle.
• Get Your TollTag: Driving in Plano almost always requires using the Dallas North Tollway or PGBT. Get a North Texas Tollway Authority (NTTA) TollTag immediately to avoid much higher “ZipCash” rates.

Relocation Checklist: Your First 30 Days

Timeline	Action Item	Link/Contact
Day -10	Apply for Water/Trash	Service Request
Day -7	Shop Electricity	Power To Choose
Day -7	Schedule Internet	Frontier / AT&T / Spectrum
Day +1	Register Car/License	Dept. of Public Safety
Day +7	Get a Library Card	Plano Public Library
Day +14	Apply for Rebates	Water Conservation Rebates

Plano Internet Connectivity

Fastest Internet Providers in Plano

Plano Drinking Water Quality Information

Clean drinking water is essential for maintaining good health and overall well-being. Safe, contaminant-free water helps prevent the spread of diseases, supports proper hydration, and ensures the body's vital functions operate smoothly.